com, sales@yourdomain.com, info@yourdomain.com, etc. Look for hosts that provide auto-responders as well. These are neat little programs that send a pre-set reply to any mail addressed to a specific email address. Check other facilities that are offered with the mailboxes. The space for each independent mailbox is important along with a pooled facility for ‘catchall’ to make sure you do not lose important mail, just because your mailbox is overflowing. Does the provider offer you a web mail facility? What are the security features offered including anti-virus, anti-spam and such others? While you could use these features with the mail client on your desktop, having additional security layer at the mail server level is useful.
Is some sort of stats package included?
Several hosts offer some type of statistics package. It is much easier to use the package they provide rather than trying to install one yourself - not to mention it's usually less expensive as well. Statistics show you the number of visitors that have accessed your site, showing where they came from (IP address), when, what pages they visited, duration of their stay at any page and so on. A separate section in this book deals with monitoring the traffic to your site for analysis and strategic purpose.
Backup and Business Continuity arrangements
Creating a Back-up and Business Continuity plan is vital for your subscription website. Business Continuity includes arrangements for disaster recovery. The disaster may occur due to a natural event such as a hurricane affecting the data center or maybe due to the work of man (computer theft or security violations), or a hardware or software failure that leaves your current computer system useless or the data corrupt. The disaster recovery plan must cover restoration of software and potential replacement of hardware and, most importantly, recovery of all sensitive and critical data.
Business continuity or business resumption planning prepares your company to recover after some interruption of your business operations. A business continuity plan should comprehensively address all issues, from the ability to replace key personnel, if required, to restoring the ability of the computer system to process information.
All mission critical data, including your client and product database should be backed up at least daily and stored in a format where it can be accessed quickly. Make sure the data can be restored quickly. Consider building redundant systems. For instance, create a “mirror” for your paid subscription website at an alternate location.
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